Shipping Policy

Oz Brandz ships orders Australia-wide from New South Wales, Australia.

Shipping Providers

We primarily use Australia Post to deliver orders.
In some cases, alternative courier services may be used to ensure timely and reliable delivery.

Order Processing

All orders are processed and dispatched within 1–3 business days, excluding weekends and public holidays.

Please note that processing times may be slightly longer during peak periods or promotional events.

Delivery Timeframes

Delivery timeframes are estimates only and may vary due to carrier delays, peak periods, or unforeseen circumstances.

  • Standard Shipping: 3–7 business days

  • Express Shipping: 1–3 business days (if selected at checkout)

Shipping Costs

Shipping costs are calculated at checkout based on your delivery location and order size.

Free Shipping

We offer free standard shipping on orders over $150 AUD Australia-wide.

Delivery Issues

Oz Brandz is not responsible for:

  • Delays caused by shipping carriers

  • Incorrect or incomplete address details provided at checkout

  • Parcels left unattended or marked as delivered by the carrier

Please ensure your shipping details are accurate before completing your purchase.

Contact

For shipping-related enquiries, please contact:
📧 hello@ozbrandz.com.au

We aim to respond within 1–2 business days.