Privacy Policy
Oz Brandz Australia (“Oz Brandz”, “we”, “our”, “us”) is committed to protecting your privacy and handling your personal information in a transparent and secure way.
This Privacy Policy explains how we collect, use, store and disclose your personal information when you visit our website, make a purchase, apply for a wholesale account, or otherwise interact with us.
By accessing or using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy.
Personal Information We Collect
The personal information we collect depends on how you interact with Oz Brandz. This may include information you provide directly to us, information collected automatically, and information from third parties.
Information You Provide Directly
We may collect personal information including:
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Name
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Email address
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Phone number
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Billing and shipping address
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Order and purchase details
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Payment confirmation details (payments are processed securely via third-party providers)
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Account information (for wholesale or customer accounts)
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Customer support communications
You may choose not to provide certain information, however this may limit your ability to access some features or services.
Information Collected Automatically
When you visit our website, we may automatically collect certain information about your device and usage, including:
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IP address
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Browser type
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Device information
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Pages viewed and interactions on our site
This information is collected through cookies and similar technologies to improve website performance and user experience.
Information from Third Parties
We may receive information about you from third-party services, including:
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Website and ecommerce platforms (such as Shopify)
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Payment processors
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Shipping and logistics providers
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Marketing and analytics tools
Any information received from third parties is handled in accordance with this Privacy Policy. We are not responsible for the privacy practices of third-party services.
How We Use Your Information
We use your personal information to:
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Process and fulfil orders
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Provide customer service and support
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Communicate with you about your orders, enquiries or applications
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Manage wholesale and salon accounts
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Improve our website, services and offerings
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Comply with legal and regulatory obligations
We do not sell or rent your personal information.
Disclosure of Personal Information
Your personal information may be shared with trusted third parties only where necessary to:
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Process payments
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Deliver orders
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Provide website and system functionality
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Comply with legal requirements
All third-party providers are required to handle your information securely.
Cookies
Our website uses cookies and similar technologies to enhance your browsing experience and analyse website traffic. You can manage or disable cookies through your browser settings, however this may affect website functionality.
Data Storage & Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access or disclosure. While we implement industry-standard security measures, no method of transmission over the internet is completely secure.
Your Rights
You may request to:
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Access personal information we hold about you
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Correct inaccurate or outdated information
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Request deletion of your personal information, subject to legal obligations
To make a request, please contact us using the details below.
Third-Party Links
Our website may contain links to third-party websites or platforms. We are not responsible for the privacy practices or content of those websites and recommend reviewing their policies separately.
International Users
Your personal information may be stored or processed outside Australia by third-party service providers. Where this occurs, we take reasonable steps to ensure your information is protected in accordance with applicable laws.
Changes to This Policy
Oz Brandz may update this Privacy Policy from time to time. Any changes will be published on this page and take effect immediately upon posting.
Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact:
We aim to respond within 1–2 business days.
